WinstoniaStore.com prides itself on customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for an exchange or refund within 45 days of the purchase date.
- Return for refund: 45 days from the purchase date
- Return for exchange: 45 days from the purchase date
Shipping and Handling charges are not refundable.
All returned merchandises must be in the original packaging in an unused condition or unless otherwise stated. Product returned incomplete, or damaged, will not be accepted. A 15% charge will be applied on used product.
Returns take approximately 7 business days to be processed once received. Please keep in mind that it takes 7-9 business days for your refund to be posted to your credit card.
WinstoniaStore.com is happy to exchange your merchandise for another color or even another item. We also recommend you to contact us to hold the item(s) that you want instead. That way it won’t sell out before your original merchandise gets back to us. PLUS we will pay to have your exchange shipped out to you using our Standard Shipping.
Send all return/exchange merchandise to:Winstonia StorePO Box 46493Plymouth MN 55446